Prior to our discussions last week about ERP systems I had never heard of the term ERP. Turns out…I work with an ERP system everyday at my job, we just call it something else. I guess I was a surprised (and a little embarrassed) that I had never heard this term and it sparked my interest to learn a little bit more about these systems and how companies are using them. I came across this article in Information Week magazine that was titled ERP’s Cool Again. Here is the link:
The article talks about how ERP systems are taking on a new face in the business world and closing the gap between IT and executive level decision makers by using mobile apps and social media. They surveyed 314 IT teams about what would most improve IT productivity. The most common response was, “more engagement and support from business leaders and colleagues.” In other words they were looking for relevance in the business.
Business leaders are looking for IT projects that give them constant updates on business performance. In response to this, IT teams are implementing ERP systems that are connected to mobile devices allowing business leaders to view dashboards, reports, and alerts on their smart phones.
The article also talks about how CRM systems are now tying into social media platforms like facebook, twitter, and youtube. This allows the company to view feedback about the company and communicate with their “friends.” CRM systems are also connecting with financial performance management apps allowing companies to analyze costs and customer profitability.
So I guess ERP is cool. This new way of accessing information is the future of ERP systems. My prediction is that all major companies that are currently using some form of an ERP system will be forced to embrace these changes within the next 5 years in order to stay competitive.
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